Shipping policy
Patisserie Shop Delivery
Spend £24 and get free delivery across Desire Cakes Patisserie Shop.
Orders under £24 delivery is £6.99.
- Free Delivery - On all Orders over £24 spend.
- Standard Delivery (Under £24)- £6.99
You can place Orders for our Patisserie Online Shop four days in advance - As all items on our online shop are Made To Order fresh.
On the product page select the available date you would like your Order to be delivered on the calendar. Once your Order and payment is confirmed a member of the Desire Cakes team will be touch within 72 business hours to arrange delivery time.
Desire Cakes Delivery Radius
Please place your Order in time for your celebrations.
Desire Cakes is a Cheltenham/Cotswolds Cake Company, and we deliver to this area and neighbouring counties within a Radius.
Please note you can Order/Checkout if your delivery address is based within our 33.5 kilometres/20.8 Miles delivery radius outside of Cheltenham. Unfortunately, if you are outside of our Radius, we will be unable to process your Order, and you will be unable to Checkout once you have entered your postcode outside of our Radius. We apologise for the inconvenience, but as a local independent business, we are unable to schedule delivery outside of our Radius.
Please get in touch with us if you would like to discuss delivery outside of this Radius, and we will try our best to accommodate your Order.
1.a Any errors by customers such as wrong address entered, incorrect delivery address, order of wrong item, ordering incorrect amount, ordering incorrect flavour and any other order error on behalf of the customer will not be eligible for a refund or a replacement order.
1.b If customer notices an error with their order on their behalf, please contact and alert us of the error, we can adjust your order up to 72 hours before the delivery date - Any later after 72 hour period, we may not be unable to adjust your order in time for delivery. Please get in touch with us via desire.cakes@yahoo.co.uk to discuss your options.